Live Grateful has a no refund policy. 

All sales are final. 

We offer an exchange policy within the first 14 days from which your order has been received. 

Our Exchange policy applies to any products that are defected or if you are not completely satisfied with your purchase. 

Please note you will be responsible for sending the product back and the shipping cost. 

Live grateful will gladly replace your order with something of equal value or less and cover the new shipping cost of getting your order back to you.

Thank you